Returns & Exchanges
At TESLARATI Marketplace, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a 30-day return window for all unwashed and unworn apparel and accessories.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached and include the packing slip provided in your confirmation email.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse inspects and approves the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing